UX/UI – Caixabank

Name: Caixabank

Date: 2022

Project: design of a project manager and redesign banking processes

Role: UX Consultant

Tasks

  • Product Design
  • Management of digital projects
  • Advice to stakeholders based on business needs
  • Definition of functionalities / Product Backlog
  • UX Design
  • Application of Design Systems
  • Search for omnichannel solutions
  • Information architecture design
  • Design of navigation flows
  • Definition of research methodologies
  • Analysis of cognitive load 
  • UX Research (surveys, interviews, customer journey maps, etc)
  • Contact with developers

Methodology

  • Design Thinking
  • Ideation sessions with stakeholders
  • User-centric mindset
  • UX Research